Private & Off-Grid Supply
Drinking water testing for premises that supply their own water
For accommodation and food premises that supply their own water — caravan parks, resorts, cafés, restaurants and food producers on tank, bore or surface supply. Coordinated sampling, NATA-accredited analysis, and a report written against the Australian Drinking Water Guidelines.
- NATA-accredited laboratory analysis
- You sample, or we attend
- Results benchmarked against the ADWG
- Built for multi-tank sites
If you supply drinking water — or use it in food — it needs to be managed
Premises that supply drinking water to guests, staff or residents — rather than drawing from a town main — are generally expected to manage that water against the Australian Drinking Water Guidelines, and many are expected to maintain a quality assurance program. Routine monitoring is the evidence that underpins it.
Food businesses carry a parallel duty: water used to prepare food, make ice or serve to customers must be fit for human consumption under food-safety law. If your café, kitchen or production facility runs on a private supply, that water is in scope — and a single monitoring program can cover both obligations.
We characterise your water against the ADWG and the relevant food-safety criteria and provide the data that supports your records — we don't certify compliance. Confirm your specific obligations with your local council, public health unit or food authority.
Who we work with
Premises on their own water supply
If your drinking water comes from a tank, bore or surface source instead of a reticulated town main, it sits outside the utility's monitoring — which makes it yours to manage.
Accommodation
Caravan & holiday parks
Multiple tanks supplying drinking water to guests, often on rainwater catchment with shared roof and plumbing materials.
Eco-resorts, glamping & retreats
Off-grid stays where the water supply is part of the experience — and part of the duty of care to guests.
Farm-stays, lodges & camps
Tank or bore supply serving guests and visitors, where surrounding land use can influence what ends up in the water.
Food & hospitality
Cafés & restaurants
Water in drinking glasses, ice, coffee and food prep — held to a food-safety standard, not just a household one.
Food production & manufacturing
Where water is an ingredient or used in processing and cleaning, often at rural facilities on bore or tank supply.
Commercial kitchens & venues
Function centres, clubs, breweries and catering kitchens serving the public from a private water source.
How sampling works
Three ways to get your samples to the lab
The analysis is the same either way — the difference is who collects, and how defensible the result needs to be. We'll recommend the right level for what you're using the data for.
Option 01
You sample, we coordinate
We supply the bottles, a site-specific sampling plan and chain-of-custody paperwork. Your team collects, and we arrange chilled courier to the laboratory. The best-value option for routine monitoring across many tanks.
Best for ongoing monitoring
Option 02
You deliver
The same coordinated kit and plan — you drop the samples at the laboratory yourself. The lowest-cost route when you're within easy reach of a lab and can deliver inside holding times.
Best for lowest cost near a lab
Option 03
We attend
A technician collects every sample to full chain-of-custody standard. The most defensible option where results need to stand up to a regulator or auditor.
Best for a compliance-grade record
Microbiological samples are time-sensitive — they have to reach the laboratory within a set holding time to stay valid. Whichever option you choose, we design the collection day and logistics around those windows so your results hold up.
What you receive
More than a page of numbers
A site-specific sampling plan
Scoped to your tanks, outlets and supply source — so you test what matters and skip what doesn't.
NATA-accredited analysis
The same laboratory standard used for regulated drinking water supplies.
An interpreted report, not just a certificate
Every point benchmarked against the ADWG in plain English and reviewed by an environmental scientist — the document that supports your records.
Built for multi-point sites
Every tank or outlet reported as its own result, and priced per point so you can see exactly what you're paying for.
Designed around your site
Test a whole site without paying for redundancy
A site with twenty or thirty tanks rarely needs the full panel on every one. Microbiological contamination is local, so we test it where people actually draw water. Chemical characteristics are driven by shared materials — roofs, tanks and fittings — so we test those across a representative set. You meet the requirement without paying for analysis you don't need.
An illustration of how a plan is structured — your scope is set to your site and source.
The process
From enquiry to report
Tell us about your site
How many tanks and outlets, your supply source, and what you need the result for.
We scope a plan & quote
A sampling design matched to your site, with a clear per-point price and no surprises.
Collected & analysed
Samples collected by your team or ours, then analysed at our NATA-accredited laboratory.
You receive your report
An interpreted result against the ADWG, reviewed by an environmental scientist, ready for your records.
Where we work
Built for regional and remote sites
Because samples can be collected by your team and couriered, we're not limited to capital cities. Every plan is designed around the laboratory holding times that keep your results valid — so distance from a lab becomes a logistics question, not a barrier.
Get started
Request a sampling plan for your site
Tell us about your premises and what you need the result for, and we'll scope a plan and a fixed, per-point quote.
Questions